Tuesday, June 07, 2005

My temp job at SMRT

Just had my 2nd day of work at SMRT as a temp customer service person. Not an easy job, I must say. I asked at the interview whether we need to reach any quota in our job and the HR man said NO. Hah. The first day that we started (yesterday), the CS supervisor gave each of us CS girls a spreadsheet to take down the details of those we've spoken to.

Actually the CS job we're to do is very much redundant. The target audience, some of the colleagues, and even us CS girls all agree on that. We're stationed at the SMRT Woodlands depot. My job is to talk to the taxi-hirers about the company's new benefit scheme for them when they come into the CS center for their normal stuff. The manager keeps on coming out and says "Be more proactive... dun crowd ard the desk... go sit smong the hirers while they're waiting for their queue number to be called...cos the deputy's complaining... blah blah"

The actual "talking" and "working" hours are very short. Most of the time I'm either sitting down at the CS desk or standing in a small corner to "eat snake". Really feel that my job is "can have can dun have = ke3 you3 ke3 wu2". The hirers will be informed of the details by mail brochures anyway. And most of the time when I'm explaining the scheme to them, I'm not exactly sure what I'm talking about. I hate selling something that I'm not confident or have faith in.

Thought of leaving the job and looking for a new temp job yesterday, but decided to hang on. Part of me just can't be bothered. Part of me wants to see how much I can stand in this situation. The fighter spirit in me won. Yeah!!!! Hate to be a quitter.
A Lone Fighter stayed home at Tuesday, June 07, 2005